Thunder Heart Performance Corp. warrants iRIDE products against defects in material or workmanship for the original consumer purchaser of the products with the following conditions:
  1. The Three (3) Year Limited Warranty covers the iRIDE Suspension system against defects in materials or workmanship from the date of purchase by the original consumer for a period of three full years. (air spring, coil over, compressor, iRIDE control module, and Command Center)
  2. If the product fails under normal use due to an electronic or mechanical component failure within the warranty period, THP will repair or replace at our discretion the defective item with a new, repaired or factory rebuilt replacement. The warranty will be equal to the remainder of the original warranty period on the original product. All services must be performed by THP. This warranty does not cover any labor costs or incurred shipping costs either to or from THP and shall be the responsibility of the consumer.
3a. All support returns should be directed to the manufacturer, Thunder Heart Performance Corporation. An Thunder Heart support representative must initiate any return, which support email ( to be received prior to any return for any reason. Following this process will correct approx. 90-95 % of any suspected issues, normally without removing the system from the bike. After a claim has been verified by THP, an RMA # will be issued and the customer shall return the product or component in question with a copy of the original receipt. If possible, all returned items should be packaged in the same manner as originally shipped.
3b. If for some reason (sold bike, ordered wrong part, etc) you want to return for credit, you must go through the original place you purchased the product from.
  1. All missing items claims must be reported within 72 hours of receipt.
  2. This warranty is invalid if the factory applied serial number has been altered or removed from the product.
  3. This warranty does not cover improper use of the product or contaminates in the system such as but not limited to; dirt, dust, water, and other elements.
  4. There are no other expressed warranties, whether written or oral, other than this Three Year Limited Warranty. All implied warranties, including without limitation the implied warranties of merchantability or fitness for a particular purpose, are limited to the durations of this warranty. In no event, shall THP be liable for incidental or consequential damages of any nature whatsoever, including but not limited to lost profit or commercial loss, to the full extent those damages can be disclaimed by law.
Limited warranty does not cover misuse or minor imperfections within design specification or that does not materially alter functionality.
Thunder Heart reserves the right to repair or replace the iRIDE product at Thunder Heart’s discretion. We do not offer refunds or credit for the returned product. In addition, any product that is misused or otherwise damaged by the customer will be billed for any repair, repackaging or replacement costs associated with the damage.
In order to submit a warranty claim on the iRIDE product and/or to receive an RMA Number, you must first submit a Support Request. Upon receipt of the Support Request, a ThunderMax Technician will follow-up via email with proper steps and handling instructions.

Net Orders Checkout

Item Price Qty Total
Subtotal $0.00

Shipping Address

Shipping Methods